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Privacy

Banbury Pest Wise Pest Control

 

GDPR compliant, registered with Information Commissioner’s Office.

 

Our contact details

Name: Banbury Pest Wise Pest Control

Address: Banbury Pest Wise Pest Control
2B Bridge Street
Banbury OX165PH

Phone Number: 07510 296082

Website: www.banburypests.co.uk

E-mail: lee@banburypests.co.uk

Date policy completed: 14th June 2021

 

The type of personal information we collect

 

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, if you complete an online enquiry form; your name and contact details)

Browsing our website including the use of essential cookies.

 

How we get the personal information and why we have it

 

Most of the personal information we process is provided to us directly by you for one or more of the following reasons:

To respond to an enquiry about the services we provide.

To enable us to contact you.

For you to browse our website.

 

We use the information that you have given us in order to answer your queries regarding our services.

 

We never share your information.

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

  1. Your consent: You are able to remove your consent at any time. You can do this by contacting lee@banburypests.co.uk or by phone 07510 296082 or post Banbury Pest Wise Pest Control
    2B Bridge Street
    Banbury OX165PH

 

(b) We have a legitimate interest in order to respond to your enquiry.

 

Date: 14/06/2021

 

 

How we store your personal information

 

Your information is securely stored:

If hard copy, at

Banbury Pest Wise Pest Control
2B Bridge Street
Banbury OX165PH

 

If digitally, is password protected and held on Banbury Pest Wise computer.

 

Where you have provided it, we keep name, phone and email address as provided by you. When appropriate we will dispose of your information by shredding or burning if hard copy or deleting digitally held data.

 

Your data protection rights

 

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

If you wish to make a request please contact us by:

Email lee@banburypests.co.uk, phone 07510 296082 or by post at

Banbury Pest Wise Pest Control
2B Bridge Street
Banbury OX165PH

 

Date: 14/06/2021

 

How to complain

 

If you have any concerns about our use of your personal information, you can make a complaint to us by:

Email lee@banburypetsts.co.uk, phone 07510 296082 or by post at Banbury Pest Wise Pest Control
2B Bridge Street
Banbury OX165PH

 

You can also complain to the ICO if you are unhappy with how we have used your data.

 

The ICO’s address:

Information Commissioner’s Office Wycliffe House

Water Lane

Wilmslow

Cheshire SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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